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Travel & Tourism - Level 2 NCFE Certificate - September Start

Available for applications

More information about this Course

Useful Information
  • Mode of study:

    Full Time

  • Level:


  • Duration:

    1 Year

  • Awarding/validation body:


Course Overview

This course is full-time and lasts for one year during which you will build up a portfolio of coursework along with some external assessments. You will learn about the UK Travel and Tourism sector and Business Environments in order to prepare you for progression to higher level courses or work in the sector.

The course includes a wide range of activities including:

  • Role plays
  • Presentations
  • Practical sessions

Examples of the topics you will study include:

  • The UK travel and tourism sector
  • Understanding customer service in travel and tourism
  • Understanding the nature and effects of world travel
  • Exploring marketing in travel and tourism
  • Preparing for employment in travel and tourism
  • Exploring airports and airlines
  • Exploring UK travel agency operations
  • Overseas holiday operations
  • Introduction to cruise operations

We have fantastic, state of the art resources! You will be taught in well-equipped classrooms, with interactive whiteboards and the latest technology, including class ipads and our virtual learning environment.

We also have a very well equipped library and learning resource centre with plenty of computers for independent study and amazing library facilities.

Good English and Maths skills are essential for success in studying and for future employment prospects and so Croydon College ensures that these skills are developed in all learning opportunities.

It’s also important to have good English and Maths qualifications and so all students will study English and maths and work towards an appropriate level and type of qualification including GCSE. This will be part of all 16-18 year old students’ Study Programme alongside their main vocational or academic qualification and will be discussed with students at interview.

Course Highlights

Term 1:

Unit 10 – The UK Conference and Events Industry

Unit 9 – Travel Agency Operations

Unit 17 – The Cruise Industry

Term 2

Unit 14 – Investigating Cabin Crew

Unit 21 – Business Travel

Unit 7 – Work Experience in TT

Term 3 – CORE units

Unit 02 – Customer Service

Unit 01 – The UK Travel and Tourism Industry