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Online Learning in Principles for Team Leading - Level 2 TQUK

Available for applications

More information about this Course

Useful Information

Mode of study:
Distance Learning


12 weeks

Awarding/validation body:

Please note, this course can only be funded for non- Greater London residents. Typically, learners who meet this criteria will have postcodes outside of this catchment area- gla_postcode_map_a3_map1.pdf (


If you are unsure if you are a non-GLA resident do not hesitate to contact the admissions department by calling 02087605934 or emailing

Course Overview

This team leader training allows learners to:

Develop knowledge of key principles of team leading techniques and business practices.

Gain an understanding of performance and conflict management.

Strengthen communication skills.

Increase knowledge of legislation related to a leadership role.

Upon completion of your team leader training, you could go on to study our Level 2 Certificate in Equality and Diversity or our Level 3 Certificate in Principles of Leadership and Management.

Course Highlights

Unit 1: Principles of team leading

In this unit learners will gain an understanding of different leadership styles, team dynamics and techniques used to manage a team’s workload. This unit also covers the impact of change management and how a motivated team impacts an organisation.

Unit 2: Understand business

This unit provides learners with an improved understanding of organisational structures and the business environment. You will develop their knowledge of the principles of business planning and finance within an organisation as well as business reporting, management responsibilities and accountabilities within an organisation.

Unit 3: Understand how to communicate work-related information

In this unit learners will learn more about the principles and techniques of verbal and written work-related communication. You will develop their knowledge of a range of documents required for different types of meetings in a business environment.

Unit 4: Understand how to manage performance and conflict in the workplace

This unit will develop  learners’ understanding of team performance management through bench marking and how to manage underperformance within a team and conflict in the workplace.

Unit 5: Principles of equality and diversity in the workplace

In this unit  learners will learn about the standards of equality and diversity in the workplace, including the potential consequences for failing to comply with legislation.

Unit 6: Understand how to develop working relationships with colleagues

In this unit learners will look at the principles of effective team work and the ‘buddy’ system for colleagues. You will also learn about the benefits of effective team working, how to give feedback constructively and techniques for resolving team conflicts.

Unit 7: Understand health and safety procedures in the workplace

This unit will provide learners with information about the main health and safety responsibilities and laws affecting the workplace, including employer and employee responsibilities in relation to health and safety.

Unit 8: Understand how to develop and deliver a presentation

This unit will develop learners’ knowledge of the principles underpinning the development and delivery of presentations, including the advantages and limitations of various forms of media, the factors affecting contingency plans and different ways to evaluate presentations.


Career Opportunities & Further Study
Possibility of getting in a higher level distance learning course in a similar field.


Online learning materials with online assessment.

Paper based learning materials and paper based assessment.

Paper based learning materials with online assessment.

Entry Requirements

There are no specific entry requirements for this course; however, learners should have a minimum of level one in literacy or equivalent.

Our Level 1 and 2 distance learning courses are free if eligible for government funding if you meet the following criteria:

Must be aged 19 and over.

If aged 19-23, you must hold a full Level 2 qualification or above (five GCSEs/O Levels grade A-C/9-4, two or three AS Levels, one A Level, NVQ Level 2, First Certificate or Principle of Learning Level 2).

If aged 24+ no qualifications are required.

Not enrolled in any other distance learning course with us.

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